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Knowledge base
Helpful articles for TPControl and TPI-PRO
General articles for all users
5
How can I TRY/BUY TPControl?
TPControl licensing overview
Pricing information - where is it?
How to update your TPControl account password
TPControl vs Crestron
End user
3
Why are End Users unable to purchase TPControl licenses direct
I want to use TPControl with my existing AMX system
As an End User, I want to manage my own TPControl licenses & devices
Distributors & Dealers
4
New AMX Distributor & Dealer account registration
Do AMX Dealers and Independent have access to demo licenses?
Are there discounts available if I purchase bulk licenses?
Moving license ownership to the End User
Downloads
6
Setup Guides and Settings - Documentation
TPTransfer download link
TPControl for Android - manual installation via APK
TPControl API command examples
VoiceControl - Example code
View all 6
Licensing
10
TPControl - Deauthorization methods
After receiving notice that my token is deauthorized, it still shows as registered in TPCloud
How to move a token or request a token transfer
How do I reset or extend trial tokens?
My TPControl device reports "INVALID LICENSEā
View all 10
Device compatibility
10
TPControl - Unsupported features
iOS upgrade - what to do
Demo file appears after upgrade - file slot, connect using profile
Apple UDID, DevID, TPCDeviceID
Is TPControl available for download on Windows 7?
View all 10
Product Issues
9
After installing TPControl iOS v2.7.16.52, the app will crash on launch
Toubleshooting connection problems
TPTransfer does not find TPControl
RXON - Not seeing strings in NetLinx Studio - Notifications
TPControl - Strings or Commands not being received
View all 9
Product How tos
9
How to install TLS certificates for use with TPControl SIP devices
Connecting to a remote AMX system via a WAN IP
Windows - Launch an app that has no URI/URL via tpcurl
What ports do I need available for registration, or use with TPCloud and TPTransfer?
iOS - Guided Access, Lock Home button
View all 9
TP Design4/5
17
TPDesign reports an error when I try to transfer my UI file, why?
Tablet Smartphone hybrid TP4 file
TP4 file retrieval for iOS using iMazing
TPTransfer - drives/shares not appearing
TPTransfer crashes at startup
View all 17
TPI-PRO
7
How to install TPC-TPI-PRO
TPC-TPI-PRO Demo User Interface
TPI-PRO Settings access
Connecting sources to your PC and mapping sources to video capture slots
TPI-PRO specific API commands
View all 7
TPCloud
5
TPControl - Add Token
TPCloud - Make Token Public
TPCloud - first login
TPControl - upgrade/replace a device via TPCloud
TPCloud - Settings and TP4 Files, How To
BYOD
7
BYOD - One UI? How do I manage devices?
BYOD Licensing for AMX NetLinx masters
BYOD - screen resize, FTP vs ICSP
BYOD upgrade, credit/exchange TPControl device licenses
BYOD - Tablet and Smartphone in one UI file
View all 7