There are 2 methods available for deauthorizing Tokens/devices, both require access to TPCloud. An internet connection is required to perform a deauthorizat...

Sometimes TPCloud does not sync the live data for Tokens when you log in, so if you have received notice that the token is deauthorized, press the 'Refr...

There are two ways a token can be transferred, either by the current token owner or by someone requesting access to the token. The steps for both scenarios ...

180-Day Dealer Tokens Auto-renewable 180-Day Dealer Tokens are available for all validated AMX Dealers and Independents, having provided their AMX Company ...

Overview: TPControl token values are paired with a 'TPC Device ID' at the time of registration. TPC Device IDs are used in the identification of de...

A license can only be registered to a single TPControl device. The license can be moved from an old device to a new device as required. Should you need to m...

Yes, and the process to do so is automatic. Any purchased or regular trial TPControl Token is in fact platform agnostic, so even though you may have purchase...

Yes. To ensure a successful transfer to a new device, confirm that you have the token ID and all Settings and UI files relevant for commissioning a new devi...

Please do the following in 'TPCloud -> Tokens': 1. Select the check box next to the token(s) you want to Archive 2. Select the Details option fro...

TPControl for Windows supports the ability to use the same license and configuration across multiple user profiles.  An external USB memory stick connec...