Licensing

TPControl - Deauthorization methods
There are 2 methods available for deauthorizing Tokens/devices, both require access to TPCloud. An internet connection is required to perform a deauthorizat...
Fri, 20 Dec, 2024 at 10:57 AM
After receiving notice that my token is deauthorized, it still shows as registered in TPCloud
Sometimes TPCloud does not sync the live data for Tokens when you log in, so if you have received notice that the token is deauthorized, press the 'Refr...
Mon, 9 Dec, 2024 at 2:54 PM
How to move a token or request a token transfer
If the token owner wants to transfer the token: The token owner needs to login to their TPCloud account. Search for the token number on the search bar lo...
Tue, 10 Nov, 2020 at 10:13 AM
How do I reset or extend trial tokens?
180-Day Dealer Tokens Auto-renewable 180-Day Dealer Tokens are available for all validated AMX Dealers and Independents, having provided their AMX Company ...
Thu, 3 Aug, 2023 at 12:56 PM
My TPControl device reports "INVALID LICENSE”
Overview: TPControl token values are paired with a 'TPC Device ID' at the time of registration. TPC Device IDs are used in the identification of de...
Mon, 9 Dec, 2024 at 2:49 PM
How many devices can I register with a single license?
A license can only be registered to a single TPControl device. The license can be moved from an old device to a new device as required. Should you need to m...
Mon, 9 Dec, 2024 at 2:38 PM
Can I register my TPControl license to a different platform
Yes, and the process to do so is automatic. Any purchased or regular trial TPControl Token is in fact platform agnostic, so even though you may have purchase...
Mon, 9 Dec, 2024 at 2:33 PM
Can I move my license to a new device when I upgrade or lose it?
Yes. To ensure a successful transfer to a new device, confirm that you have the token ID and all Settings and UI files relevant for commissioning a new devi...
Tue, 10 Nov, 2020 at 1:18 PM
Archive/Delete Tokens
Please do the following in 'TPCloud -> Tokens': 1. Select the check box next to the token(s) you want to Archive 2. Select the Details option fro...
Mon, 5 Mar, 2018 at 10:54 AM
TPControl Windows: How to use the same license and configuration across multiple user profiles
TPControl for Windows supports the ability to use the same license and configuration across multiple user profiles.  An external USB memory stick connec...
Tue, 3 Nov, 2020 at 12:05 PM