Licensing

Move Token or Request Token Transfer
For reference, within TPCloud we have a couple of handy options: - 'Request Token Transfer' available from 'TPCloud -> Tokens'. Any TP...
Mon, 5 Mar, 2018 at 10:52 AM
How do I reset or extend trial tokens?
180-Day Dealer Tokens Auto-renewable 180-Day Dealer Tokens are available for all validated AMX Dealers and Independents, having provided their AMX Company ID...
Fri, 2 Mar, 2018 at 3:49 PM
TPControl - Deauthorization methods
There are 2 methods available for deauthorizing Tokens/devices, and both require having internet access. **** Option 1: TPCloud - Log in to TPCloud using...
Thu, 5 Apr, 2018 at 12:08 PM
Deauthorize TPCloud Token status
Sometimes TPCloud does not sync the live data for Tokens when you log in, so please when you think things are a little out of whack, press the 'Refresh&...
Mon, 5 Mar, 2018 at 11:08 AM
Token Registration - TPC Device ID changed
The device may be set to auto-update applications or perhaps has had a manual update applied, as we released a new version of TPControl in December of 2015. ...
Mon, 5 Mar, 2018 at 10:55 AM
Need to verify device, Invalid license
Likely the result of a prior iOS update which likely changed the device identifier and a subsequent update of TPControl from the App Store has now triggered ...
Mon, 5 Mar, 2018 at 11:05 AM
My device says “! INVALID LICENSE” - what happened?
It is the responsibility of the AMX integrator and|or end-user to ensure that they retain a reference to any TPControl Token value that has been purchased. T...
Fri, 2 Mar, 2018 at 3:48 PM
TPControl - token/license is not valid
Please provide us with the device UDID. There are a couple of ways to do this. You could download from the AppStore a free 'UDID Tool', or perhaps ...
Mon, 5 Mar, 2018 at 10:50 AM
TPCloud - Make Token Public
Users specifically need to share their tokens before any other company/user will see tokens belonging to the token owner's account. This is achieved by ...
Mon, 5 Mar, 2018 at 10:50 AM
Can I change my TPControl Token from Android to Apple, or even Windows?
Yes, and the process to do so is automatic. Any purchased or regular trial TPControl Token is in fact platform agnostic, so even though you may have purchase...
Fri, 2 Mar, 2018 at 3:46 PM