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Knowledge base
Helpful articles for TPControl and TPI-PRO
General articles for all users
5
How can I TRY/BUY TPControl?
TPControl licensing overview
Pricing information - where is it?
Password - How to change?
TPControl vs Crestron
End user
2
TPControl - End-user, What do I need?
End user and AMX pricing/distribution agreement
Distributors & Dealers
4
New AMX dealer registration
Do AMX Dealers and Independent have access to demo licenses?
Are there discounts available if I purchase bulk licenses?
Recommend Dealer sets up Customers TPCloud account - Invite
Downloads
8
Setup Guides and Settings - Documentation
TPTransfer download link
TPControl for Android - manual installation via APK
TPControl API command examples
TPCURL, URI
View all 8
Licensing
9
TPControl - Deauthorization methods
How to move a token or request a token transfer
How do I reset or extend trial tokens?
My TPControl device reports "INVALID LICENSE”
How many devices can I use a token/license on?
View all 9
Device compatibility
29
Which generation iPhone/iPod Touch do you recommend?
TPControl - Unsupported features
Installing an old version of TPControl on a device
iOS upgrade - what to do
Demo file appears after upgrade - file slot, connect using profile
View all 29
Product Issues
26
TPControl will not connect to the AMX NetLinx master; ‘Not Connected’ appears
TPTransfer does not find TPControl
TPControl - Toubleshooting general connection problems
TPControl - How to get dynamic images working via WAN
RXON - Not seeing strings in NetLinx Studio -> Notifications
View all 26
TP Design4/5
18
How do I retrieve a TP4 file from TPControl?
TPDesign4 reports an error when I try to transfer my TP4 file, why?
Tablet Smartphone hybrid TP4 file
TP4 file retrieval for iOS using iMazing
TPTransfer - drives/shares not appearing
View all 18
Product How tos
12
How to install TLS certificates for use with TPControl SIP devices
Connecting to a remote AMX system via a WAN IP
Windows - Launch an app that has no URI/URL via tpcurl
What ports do I need available for registration, or use with TPCloud and TPTransfer?
SIP2SIP info
View all 12
TPI-PRO
7
How to install TPC-TPI-PRO
TPC-TPI-PRO Demo User Interface
TPI-PRO Settings access
Connecting sources to your PC and mapping sources to video capture slots
TPI-PRO specific API commands
View all 7
TPCloud
5
TPControl - Add Token
TPCloud - Make Token Public
TPCloud - first login
TPControl - upgrade/replace a device via TPCloud
TPCloud - Settings and TP4 Files, How To
BYOD
7
BYOD - One UI? How do I manage devices?
BYOD Licensing for AMX NetLinx masters
BYOD - screen resize, FTP vs ICSP
BYOD upgrade, credit/exchange TPControl device licenses
BYOD - Tablet and Smartphone in one UI file
View all 7