Device compatibility
Simply put, the processors within the 1st Gen and 2nd Gen devices are a lot slower than the 3rd Gen and iPad. There is a significant performance difference ...
Fri, 2 Mar, 2018 at 3:45 PM
The following are unsupported features for TPControl, unless otherwise stated: - Listboxes (Supported in TPControl for iOS) - G4 Computer Control / TakeNot...
Mon, 5 Mar, 2018 at 9:38 AM
Here are the instructions to install an old version of TPControl on the device: - On a computer running iTunes, ensure that TPControl is NOT in 'Libra...
Mon, 5 Mar, 2018 at 9:40 AM
Upgrading the iOS version shouldn't pose any problem with TPControl post the upgrade. We recommend after performing the update, also update the TPControl...
Mon, 5 Mar, 2018 at 9:42 AM
Following the steps below to fix the issue stated: - On the device, go to 'Settings -> TPControl' and enable 'Prompt for Profile' - Launc...
Mon, 5 Mar, 2018 at 9:45 AM
This sounds like a problem that has been introduced by Apple in iOS6, relating to MJPEG streams. Various manufacturers and software developers have reported ...
Mon, 5 Mar, 2018 at 9:46 AM
Online/Offline events work as expected. However, Feedback states are not being updated correctly within TPControl when it drops offline while in background m...
Mon, 5 Mar, 2018 at 9:48 AM
Please provide any of the Token values for the affected devices. The token value may be available in 'Settings -> TPControl -> Version: Token'....
Mon, 5 Mar, 2018 at 9:52 AM
Short answer, no - TPControl will not work on Windows 7. TPControl for Windows 8/RT is a "Metro" application, which means it only works on Window...
Thu, 29 Mar, 2018 at 4:26 PM
For a feature comparison across each of our supported product platforms (iOS, Android, Windows 8/RT), please see our 'Comparison Chart' available on...
Mon, 5 Mar, 2018 at 9:55 AM