Device compatibility

Sluggish, slow feedback on Apple device
If you experience slow, sluggish feedback or control interaction from your Apple device, it is highly likely a result of the device being set to use a STATIC...
Fri, 2 Mar, 2018 at 3:40 PM
What are the differences between TPControl for Apple, Android and Windows 8/Windows RT?
Please check out the 'Comparison Chart' chart available at the top of any of our Products pages for a general overview of features and functionalit...
Fri, 2 Mar, 2018 at 3:45 PM
Which generation iPhone/iPod Touch do you recommend?
Simply put, the processors within the 1st Gen and 2nd Gen devices are a lot slower than the 3rd Gen and iPad. There is a significant performance difference ...
Fri, 2 Mar, 2018 at 3:45 PM
TPControl - Unsupported features
The following are unsupported features for TPControl, unless otherwise stated: - Listboxes (Supported in TPControl for iOS) - G4 Computer Control / TakeNot...
Mon, 5 Mar, 2018 at 9:38 AM
Installing an old version of TPControl on a device
Here are the instructions to install an old version of TPControl on the device: - On a computer running iTunes, ensure that TPControl is NOT in 'Libr...
Mon, 5 Mar, 2018 at 9:40 AM
iOS upgrade - what to do
Upgrading the iOS version shouldn't pose any problem with TPControl post the upgrade. We recommend after performing the update, also update the TPContro...
Mon, 5 Mar, 2018 at 9:42 AM
Demo file appears after upgrade - file slot, connect using profile
Following the steps below to fix the issue stated: - On the device, go to 'Settings -> TPControl' and enable 'Prompt for Profile' - L...
Mon, 5 Mar, 2018 at 9:45 AM
MJPEG not working - iOS6
This sounds like a problem that has been introduced by Apple in iOS6, relating to MJPEG streams. Various manufacturers and software developers have reported ...
Mon, 5 Mar, 2018 at 9:46 AM
TPControl for iOS - Feedback state incorrect v2.4.4.0
Online/Offline events work as expected. However, Feedback states are not being updated correctly within TPControl when it drops offline while in background m...
Mon, 5 Mar, 2018 at 9:48 AM
Apple UDID, DevID, TPCDeviceID
Please provide any of the Token values for the affected devices. The token value may be available in 'Settings -> TPControl -> Version: Token'...
Mon, 5 Mar, 2018 at 9:52 AM