Product How tos

How to install TLS certificates for use with TPControl SIP devices
Requirements: 1. A valid TLS certificate file for use with your SIP Server, which you can likely obtain from your IT/SIP Admin. The file should be called/ren...
Fri, 2 Mar, 2018 at 3:58 PM
Connecting to a remote AMX system via a WAN IP
STEP 1 Determine the WAN IP address Independent of using a VPN connection, you will need to know the WAN IP address for the location you want to connect to. ...
Fri, 2 Mar, 2018 at 3:59 PM
Windows - Launch an app that has no URI/URL via tpcurl
Add "[HKEY_CLASSES_ROOT\tptransfer\shell\open\command]="C:\Program Files (x86)\TPTransfer\TPTransfer.exe" and then launch TPTransfer from TPC...
Mon, 5 Mar, 2018 at 1:47 PM
What ports do I need available for registration, or use with TPCloud and TPTransfer?
TPControl for Apple, Android and Windows 8, require both port 80 and port 443 (SSL) during device registration or any device interaction with TPCloud. Port ...
Mon, 5 Mar, 2018 at 1:48 PM
SIP2SIP info
You should be able to use any online/web-based or local SIP server/device. e.g. http://sip2sip.info As an example, when configuring your TPControl settings ...
Mon, 5 Mar, 2018 at 1:49 PM
Android SDK logging
If you are prepared to install the Android SDK Tools and JDK, then that will greatly simplify the process of capturing exactly what is required to identify w...
Mon, 5 Mar, 2018 at 1:50 PM
Backup device
Specifically when using TPControl Device licenses our implementation is one license per device. If you are looking to deploy a backup device that can connect...
Mon, 5 Mar, 2018 at 1:51 PM
iOS - Guided Access, Lock Home button
If the device is running iOS6+, Apple introduced a feature called 'Guided Access', which is available in 'Settings -> General -> Accessibi...
Mon, 5 Mar, 2018 at 1:36 PM
Push Messages - Custom String
When the Push Message is received on the device, TPControl will be launched (_if_ the user acknowledges it), and will connect to the NetLinxm aster (provided...
Mon, 5 Mar, 2018 at 1:42 PM
SIP Video with AMX
At present, AMX touchpanels do not support SIP Video - they are only SIP Audio compliant. Not sure of the module you are using, but AMX do support H.264 Vide...
Mon, 5 Mar, 2018 at 2:05 PM