Product Issues

After installing TPControl iOS v2.7.16.52, the app will crash on launch
With the release of TPControl iOS v2.7.16.52, users are encountering a crash issue on launch after update or fresh install. This issue is due to the UI file...
Thu, 19 Dec, 2024 at 1:34 PM
Toubleshooting connection problems
TPControl devices can fail connection to the AMX controller for a number of reasons, please check the following to ensure the TPControl device, AMX Controll...
Tue, 10 Dec, 2024 at 1:04 PM
TPTransfer does not find TPControl
There are a couple of things to try here, in case you have not already: NOTE: TPControl must be running and have full application focus on your device, in ...
Tue, 10 Dec, 2024 at 11:49 AM
RXON - Not seeing strings in NetLinx Studio - Notifications
If you're running code in your NI, the NI master will not report strings via Notifications. If you do not have the device declared in code, and have cod...
Tue, 10 Dec, 2024 at 12:19 PM
TPControl - Strings or Commands not being received
If you're running code in the NetLinx master to parse strings from the TPControl device, the NetLinx masters, is that devices will not parse strings unle...
Mon, 5 Mar, 2018 at 11:47 AM
H.264 Streaming
HTTP implementation is supported across all platforms. Windows does not support RTSP/RDP, although it is supported in iOS & Android. The limitations are...
Wed, 1 Dec, 2021 at 11:10 AM
TPControl Reprocess UI file
Note: This guide is intended for iOS devices where TPControl app settings are accessed and configured within the Settings app of the iOS device. As Android ...
Tue, 10 Dec, 2024 at 1:03 PM
Error- The Control System is busy with a file transfer (Code 4)
The AMX ICSP does not permit more than one ICSP File transfers at any given time. Certainly, you can have any number of different panels connected to an AMX...
Mon, 10 Sep, 2018 at 2:42 PM
Offline Port count greater than Online Port Count
When a device connects to the NetLinx master, every port from 1 up to the maximum numbered port across address-port/channel-port/level-ports used by the TP4...
Tue, 10 Dec, 2024 at 12:37 PM