Common Error Messages :

This article provides quick reference information for common application error messages, including possible causes and recommended resolutions.

Error Message	Recommendation
Touch Panel Control verification servers could not be reached.	Ensure internet access is available for the device Verify that the device can access https://tpcloud.touchpanelcontrol.com/. If the site is inaccessible, contact your IT team, as firewall or network restrictions may be blocking access.
Token cannot be applied	Verify that the license type being registered matches the device type. For more information, refer to TPControl Licensing Overview.
Inconsistent profile	This issue may occur if the device has been restored from another device. If you are using a token that was previously registered on another device, ensure the app is uninstalled from the original device and the token is deauthorized before registering it on the new device. See the deauthorization guide.

Common Error Messages Print