Troubleshooting
Overview Users may experience issues when using TPControl Windows, including but not limited to unexpected crashes or instability. Please note that dev...
Thu, 26 Mar, 2026 at 4:36 PM
Overview: TPControl token values are paired with a 'TPC Device ID' at the time of registration. TPC Device IDs are used in the identification of de...
Mon, 9 Dec, 2024 at 2:49 PM
⚠️ Before You Begin Make sure to record the TOKEN for the affected device. You may need it if TPControl needs to be reinstalled. Tokens can be managed via:...
Wed, 6 May, 2026 at 8:36 PM
TPDesign4/5 cannot be used to transfer files to TPControl. Please use TPCloud as our platform will transfer the file in full and TPControl will unpack the f...
Mon, 30 Mar, 2026 at 7:06 PM
TPControl devices may fail to connect to an AMX (Netlinx) Controller due to a range of configuration or network issues. Use the following checklist to verif...
Wed, 1 Oct, 2025 at 11:59 AM
If you're running code in your NI, the NI master will not report strings via Notifications. If you do not have the device declared in code, and have cod...
Tue, 10 Dec, 2024 at 12:19 PM
If you're running code in the NetLinx master to parse strings from the TPControl device, the NetLinx masters, is that devices will not parse strings unle...
Mon, 5 Mar, 2018 at 11:47 AM
When a device connects to the NetLinx master, every port from 1 up to the maximum numbered port across address-port/channel-port/level-ports used by the TP4...
Tue, 10 Dec, 2024 at 12:37 PM
The AMX ICSP does not permit more than one ICSP File transfers at any given time. Certainly, you can have any number of different panels connected to an AMX...
Mon, 10 Sep, 2018 at 2:42 PM
The following are unsupported features for TPControl, unless otherwise stated: - Listboxes (Supported in TPControl for iOS) - G4 Computer Control / TakeNot...
Mon, 5 Mar, 2018 at 9:38 AM