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Knowledge base
Helpful articles for TPControl and TPI-PRO
Getting Started
5
What is TPControl?
TPControl Licensing Overview
How can I Try/Buy TPControl?
How to Install TPControl?
Quick Start Guide
General
6
Pricing Information
Updating/Recovering Account Password
Muse Controllers with TPControl
TPControl API Commands
TPControl Device Settings
View all 6
End user
2
I want to use TPControl with my existing AMX system
As an End User, I want to manage my own TPControl licenses & devices
Distributors & Dealers
4
New AMX Distributor & Dealer account registration
Do AMX Dealers and Independent have access to demo licenses?
Are there discounts available if I purchase bulk licenses?
Moving license ownership to the End User
Downloads
3
TPControl for Android - manual installation via APK
VoiceControl - Example code
Push Messaging module
Licensing
9
After receiving notice that my token is deauthorized, it still shows as registered in TPCloud
How to move a token or request a token transfer
How do I reset or extend trial tokens?
My TPControl device reports "INVALID LICENSE”
How many devices can I register with a single license?
View all 9
Device compatibility
9
TPControl - Unsupported features
iOS upgrade - what to do
Demo file appears after upgrade - file slot, connect using profile
Is TPControl available for download on Windows 7?
Product Comparison Chart
View all 9
Product Issues
8
After installing TPControl iOS v2.7.16.52, the app will crash on launch
Troubleshooting connection problems
RXON - Not seeing strings in NetLinx Studio - Notifications
TPControl - Strings or Commands not being received
H.264 Streaming
View all 8
Product How tos
5
How to install TLS certificates for use with TPControl SIP devices
Connecting to a remote AMX system via a WAN IP
iOS - Guided Access, Lock Home button
Streaming support with an SVSI Encoder
VNC Client - iOS, G4 Computer Control
TPDesign
8
TPDesign4/TPDesign5 - Creating a panel design
TPDesign reports an error when I try to transfer my UI file, why?
Tablet and Smartphone in One UI file
TP4 file retrieval for iOS using iMazing
Windows - manual removal of TP4/TP5/UI files
View all 8
TPI-PRO
7
TPC-TPI-PRO Demo User Interface
TPI-PRO Settings access
Connecting sources to your PC and mapping sources to video capture slots
TPI-PRO API Commands
Creating video buttons & programming in TPDesign4 & TPDesign5
View all 7
TPCloud
5
What is TPCloud?
Adding Tokens in TPCloud
Sharing Tokens and UI Files in TPCloud
Deauthorizing Tokens
TPCloud - Refresh
BYOD
1
BYOD How To Guide
TPControl – Knowledge Base & Troubleshooting
Troubleshooting
2
TPControl Windows
Troubleshooting TPControl Force Close or Black Screen on iOS Devices