Product Issues
When the device Wi-Fi symbol is NOT showing Platform: iOS, Android, Windows 8/RT: 99% of iOS devices with Wi-Fi issues are resolved with this solution. The ...
Fri, 2 Mar, 2018 at 3:54 PM
There are a couple of things to try here, in case you have not already: NOTE: TPControl must be running and have full application focus on your device, in or...
Mon, 5 Mar, 2018 at 11:29 AM
There are a several causes for TPControl devices to fail connection, please check the following to ensure the TPControl device, AMX Controller and network i...
Tue, 31 Oct, 2023 at 5:17 PM
At the moment you have likely defined the dynamic image resources within the TP4 file (or code) using local/private IP addresses. In order to have the resour...
Mon, 5 Mar, 2018 at 11:34 AM
If you're running code in your NI, the NI master will not report strings via Notifications. If you do not have the device declared in code, and have code...
Mon, 5 Mar, 2018 at 11:37 AM
TPControl connects to an AMX NetLinx Master using a permanent IP socket i.e. the operating system opens an IP port based on TPControl raising a request to th...
Mon, 5 Mar, 2018 at 11:38 AM
To get crash logs from the device, please start iTunes, and connect your device to the computer via the USB sync cable. Select the device under the 'Devi...
Mon, 5 Mar, 2018 at 11:40 AM
The problem relates to devices that have been "restored" from another device profile via iTunes/iCloud. The current TPControl build does not fully ...
Mon, 5 Mar, 2018 at 11:41 AM
As yet, we have not personally tested the iPad mini for full compatibility, but other TPControl users who have iPad mini's have reported using TPControl ...
Mon, 5 Mar, 2018 at 11:42 AM
TPControl uses a permanent IP socket that is fully managed and maintained by iOS i.e. iOS opens an IP socket based on TPControl raising a request to open th...
Wed, 26 Sep, 2018 at 2:14 PM