Can I change my TPControl Token from Android to Apple, or even Windows?
Yes, and the process to do so is automatic. Any purchased or regular trial TPControl Token is in fact platform agnostic, so even though you may have purchase...
Fri, 2 Mar, 2018 at 3:46 PM
Can I move my license to a new device when I upgrade or lose it?
Yes. Please see the related article My device was lost|stolen|replaced|upgraded. How do I transfer the token to the new device?, available in our Knowledge ...
Fri, 2 Mar, 2018 at 3:47 PM
My device says “! INVALID LICENSE” - what happened?
It is the responsibility of the AMX integrator and|or end-user to ensure that they retain a reference to any TPControl Token value that has been purchased. T...
Fri, 2 Mar, 2018 at 3:48 PM
How do I reset or extend trial tokens?
180-Day Dealer Tokens Auto-renewable 180-Day Dealer Tokens are available for all validated AMX Dealers and Independents, having provided their AMX Company ID...
Fri, 2 Mar, 2018 at 3:49 PM
How many devices can I use a token/license on?
A token/license is limited to use on one device only (Apple, Android, or Windows 8/Windows RT) and is associated with the device itself.
Fri, 2 Mar, 2018 at 3:49 PM
Are there discounts available if I purchase bulk licenses?
We do offer discounts for bulk purchases, please contact us to discuss.
Fri, 2 Mar, 2018 at 3:50 PM
Do AMX Dealers and Independent have access to demo licenses?
Absolutely. Verified AMX Dealers and Independents have access to "180-Day Dealer" licenses for TPControl. 180-Day Dealer licenses automatically re...
Fri, 2 Mar, 2018 at 3:51 PM
TPControl - Deauthorization methods
There are 2 methods available for deauthorizing Tokens/devices, and both require having internet access. **** Option 1: TPCloud - Log in to TPCloud using the...
Mon, 5 Mar, 2018 at 10:46 AM
TPControl - Verify device
You need to receive the following message after registering your device to TPControl- Your token '' has now been reset. If you did not receive the...
Mon, 5 Mar, 2018 at 10:48 AM
TPControl - token/license is not valid
Please provide us with the device UDID. There are a couple of ways to do this. You could download from the AppStore a free 'UDID Tool', or perhaps ...
Mon, 5 Mar, 2018 at 10:50 AM