Device compatibility

Sluggish, slow response, DNS
The core reason for the issue may be, the iPad is using STATIC IP assignments in 'Settings > WiFi'. You may need to check the IP assignment settin...
Mon, 5 Mar, 2018 at 10:29 AM
Deauthorize - use Token Registration option instead
Please note for future, in case you were not already aware, to avoid waiting for the 'Deauthorize by Request' to be processed by us, you can use the ...
Mon, 5 Mar, 2018 at 10:35 AM
WARNING: It is the responsibility of the AMX integrator and|or end-user to ensure that they retain a reference of any TPControl Token value that has been pur...
Mon, 5 Mar, 2018 at 10:37 AM
Windows Store - New release of TPControl
TPControl v1.6.0.0 for Windows including G5 and Listview support, is now available in the Windows Store. To update TPControl for Windows, launch the Store ...
Mon, 5 Mar, 2018 at 10:38 AM
App Store link - Purchased - Alternate method to install TPControl for Apple
If you previously had TPControl installed on the device, or you are logged into an AppleID that has previously downloaded it, go to the "Purchased"...
Mon, 5 Mar, 2018 at 10:44 AM
Upgrade from Smartphone to Tablet
 We have an upgrade path for TPControl Smartphone tokens to Tablet tokens.You need to provide us with the with the Token value that you want to upgrade. We c...
Mon, 5 Mar, 2018 at 1:46 PM
Revert Android build
You need to manually download the previous version of TPControl for Android from our href="
Mon, 5 Mar, 2018 at 2:08 PM
iOS 12 compatibility issues
Important: This is quite urgent to let you know that it'll be a while for Apple to roll out the update for your region although, the update has been app...
Thu, 20 Sep, 2018 at 1:16 PM
TPControl for Windows - how do I download when no Store access?
Store applications are not able to be permanently installed on Windows devices, per Microsoft policy. We can for testing purposes only, issue development bu...
Mon, 5 Mar, 2018 at 11:22 AM