Can I move my license to a new device when I upgrade or lose it?
Yes. Please see the related article My device was lost|stolen|replaced|upgraded. How do I transfer the token to the new device?, available in our Knowledge ...
Fri, 2 Mar, 2018 at 3:47 PM
How many devices can I use a token/license on?
A token/license is limited to use on one device only (Apple, Android, or Windows 8/Windows RT) and is associated with the device itself.
Fri, 2 Mar, 2018 at 3:49 PM
Are there discounts available if I purchase bulk licenses?
We do offer discounts for bulk purchases, please contact us to discuss.
Fri, 2 Mar, 2018 at 3:50 PM
Do AMX Dealers and Independent have access to demo licenses?
Absolutely. Verified AMX Dealers and Independents have access to "180-Day Dealer" licenses for TPControl. 180-Day Dealer licenses automatically re...
Fri, 2 Mar, 2018 at 3:51 PM
TPControl - Verify device
You need to receive the following message after registering your device to TPControl- Your token '' has now been reset. If you did not receive the...
Mon, 5 Mar, 2018 at 10:48 AM
BYOD - One UI? How do I manage devices?
Some of the commonly asked questions are: "1. Is there only one Panel Design on the Master?" Yes. It is easy to overlook, but the reference to t...
Tue, 10 Sep, 2019 at 10:22 AM
TPControl - Buy 1 Get 1 Free
The promotion is an internal Touch Panel Control promotion, so may not have filtered through all the AMX internal channels as yet. The client can simply pur...
Mon, 5 Mar, 2018 at 10:52 AM
Archive/Delete Tokens
Please do the following in 'TPCloud -> Tokens': 1. Select the check box next to the token(s) you want to Archive 2. Select the Details option f...
Mon, 5 Mar, 2018 at 10:54 AM
BYOD Licensing for AMX NetLinx masters
Please check out the TPControl - BYOD How To guide which is available from our Downloads page, and also within the updated TPTransfer. We are in fact doing...
Mon, 5 Mar, 2018 at 10:56 AM
BYOD - screen resize, FTP vs ICSP
1. TPControl supports 'Screen Resize' functionality and is also TP4 file agnostic. This means you can load ANY TP4 file based on AMX or TPC templat...
Mon, 5 Mar, 2018 at 10:59 AM