Device compatibility

Request to move a token
Please log into your TPCloud account (http://tpcloud.touchpanelcontrol.com) and use the 'Request Token Transfer' option. An email will be issued di...
Mon, 5 Mar, 2018 at 10:17 AM
iPad Pro support
We recommend that you do not select the native iPad Pro template resolution within TPDesign4 as TPControl will still scale existing templates as required.
Mon, 5 Mar, 2018 at 10:19 AM
TPControl for Windows - Event viewer and logs
TPControl for Windows log file location: "C:\Users\%UserName%\AppData\Local\Packages\TouchPanelControl.TPControl_t6xzawvmq4gta\LocalState\tpc.log" ...
Mon, 5 Mar, 2018 at 10:20 AM
Sluggish, slow response, DNS
The core reason for the issue may be, the iPad is using STATIC IP assignments in 'Settings > WiFi'. You may need to check the IP assignment sett...
Mon, 5 Mar, 2018 at 10:29 AM
Deauthorize - use Token Registration option instead
Please note for future, in case you were not already aware, to avoid waiting for the 'Deauthorize by Request' to be processed by us, you can use th...
Mon, 5 Mar, 2018 at 10:35 AM
Invalid LICENSE
WARNING: It is the responsibility of the AMX integrator and|or end-user to ensure that they retain a reference of any TPControl Token value that has been pur...
Mon, 5 Mar, 2018 at 10:37 AM
Windows Store - New release of TPControl
TPControl v1.6.0.0 for Windows including G5 and Listview support, is now available in the Windows Store. To update TPControl for Windows, launch the Store ...
Mon, 5 Mar, 2018 at 10:38 AM
App Store link - Purchased - Alternate method to install TPControl for Apple
If you previously had TPControl installed on the device, or you are logged into an AppleID that has previously downloaded it, go to the "Purchased"...
Mon, 5 Mar, 2018 at 10:44 AM
Upgrade from Smartphone to Tablet
 We have an upgrade path for TPControl Smartphone tokens to Tablet tokens.You need to provide us with the with the Token value that you want to upgrade. We c...
Mon, 5 Mar, 2018 at 1:46 PM
Revert Android build
You need to manually download the previous version of TPControl for Android from our href="http://www.touchpanelcontrol.com/catalog/product/download&quo...
Mon, 5 Mar, 2018 at 2:08 PM