Product Issues

H.264 Streaming
HTTP implementation is supported across all platforms. Windows does not support RTSP/RDP, although it is supported in iOS & Android. The limitations are...
Wed, 1 Dec, 2021 at 11:10 AM
TPControl crash, reprocess, reinstall
In the case that TPControl is crashing back out, there is likely a data corruption on the device. There is one potential method to resolve this that preserve...
Mon, 5 Mar, 2018 at 12:06 PM
Verification Server offline
This might be a localized network or ISP issue that is impacting you reaching the TPC Servers. You must have unrestricted port 80 and 443 access in order to ...
Mon, 5 Mar, 2018 at 12:09 PM
Blank content in TPL - Verification Server cannot be reached
We have had similar reports from some other Apple users and in a review of server interaction, devices are in fact hitting the server but are not parsing val...
Mon, 5 Mar, 2018 at 12:10 PM
TPControl - Landscape Portrait Rotation
Currently, there is no method available via AMX TPDesign4 to allow transitioning from landscape to portrait and vice-versa. It is not a trivial undertaking w...
Mon, 5 Mar, 2018 at 1:35 PM
Error- The Control System is busy with a file transfer (Code 4)
The AMX ICSP does not permit more than one ICSP File transfers at any given time. Certainly, you can have any number of different panels connected to an AMX...
Mon, 10 Sep, 2018 at 2:42 PM