Is Windows 10 supported?
TPControl v1.5 (or later) for Windows is compatible with Windows 10.
TPControl for Windows is a "Metro" application, which means it works on Windows 8 or later Desktop/Laptop/Tablet or Windows RT devices.
TPControl is not available for Windows 7 or any earlier version of Windows.
Please refer to the 'Store' application on your Windows 8, Windows 10 or Windows RT device.
NOTE: You may need to review 'Download and updates' within the Store application to update to the current Store version of TPControl.
For people using devices in environments that TPControl is critical to functionality, we would always suggest avoiding updating, unless absolutely necessary - the old adage of, "If it ain't broke, don't fix it".
Before any update is applied, ensure not only that you backup the device data, but that the following information and resources are available from your AMX Integrator, should any problems occur during the update:
1. Document the TPControl TOKEN value, located in 'TPControl > Settings > Advanced > Version: TOKEN'
2. Document _all_ TPControl Settings values.
3. Ensure that all UI (TP4) files are available for recommissioning should data be lost as a result of updating.
TPCloud serves as a means for AMX Integrators to preserve/update relevant information for TPControl Settings and UI (TP4 files) for licensed TPControl devices.
Refer to your AMX Integrator for further support and information regarding the TPControl Token value, and whether the integrator has preserved the relevant Settings and UI (TP4/TP5 files) for your device.
Touch Panel Control are not responsible for any loss of data that may result from applying either an application update or Windows OS update to devices that run TPControl.